About Experience as a System
Our Philosophy
At Experience as a System, we start with Improving Experience as your Primary Objective
- We start by defining Experience and Key Measures
- We analysis the space you are in, your current customers needs and your digital / experience spend
- We then work with you to plan out a strategy that addresses your Experience priorities focusing on any or all of the following (Services) healthcare experience digital experience experience consulting
Our Approach
At Experience as a System, we take a collaborative approach that starts with your desired goal and then leverages your data (not your competitors or data from a previous engagement) but your relevant, verifiable data that is used to inform strategy, design and implementation goals. Our insights and our collective knowledge within this space are what we offer in a manner that is unparalleled within the industry.
Our Methodology
Discovery
- Discovery and Analysis
- Consumer / Market Landscape (beyond demographics)
- Consumer Demand (inbound demand)
- Experience Offerings (channel and automation)
- Experience Spend (omni-channel spend)
- Experience Structure (culture / leadership)
Design & Implement
- Provide Actionable Recommendations based on prioritization of need, spend, time and ROI
- Design an Experience Framework
- Implement the Experience and Framework
- Test, Monitor, Sustain Experience
- Expand and Accelerate Experience
Experience Marketing and Consulting Services
Brand Development
Our team of branding experts will help you develop a unique brand identity that sets you apart from your competitors. We'll work with you to create a brand strategy that resonates with your target audience and builds brand loyalty.
Digital Marketing
Our digital marketing consultants will help you develop an online presence that drives traffic and generates leads. We'll help you create a content marketing strategy, optimize your website for search engines, and develop social media campaigns.
Email Marketing
Email marketing is still one of the most effective ways to reach your target audience. Our email marketing consultants will help you create effective email campaigns that drive conversions and build customer loyalty.
Marketing Analytics
We believe in data-driven marketing. Our team will help you track and analyze your marketing campaigns to measure their effectiveness and identify areas for improvement. We'll help you use analytics to make informed decisions about your marketing strategy.
Social Media Marketing
Social media is a powerful tool for building brand awareness and engaging with your target audience. Our social media consultants will help you create engaging content and develop social media campaigns that drive engagement and conversions.
Influencer Marketing
Influencer marketing can be a powerful way to reach new audiences and build brand credibility. Our team will help you identify the right influencers for your brand and develop campaigns that drive results.
Credibility
Our Service Guarantee
- We are performance driven - your success drives our reimbursement and compensation models
- We do not recycle our work, We do however build on our Learnings
- We do not seek compensation to learn at your expense - our consultants will only provide product or services for which they are trained
- We are transparent about our consultants and partnerships credentialing, experience and verifiable certification process - you should know what you are paying for, at all times, without exception